Dec 18, 2010 Christopher Pascale
JetBlue Offers Great Service and Low Prices - JetBlue Airlines
JetBlue is an airline that many people enjoy flying. Aside from being less expensive than many airlines, frequent fliers can also enjoy rewards miles that never expire or fall into blackout periods. On top of this, the in flight service is fantastic with a crew that goes beyond the usual call of duty for most airlines.
Those who travel a lot might notice the comparisons between JetBlue and another discount airline.
JetBlue Follows Southwest's Lead
Southwest pioneered discount air travel. Part of the reason they were able to achieve success was that they only flew in one kind of plane. JetBlue does the same. This allows for the crew to become specialized in the hardware, permitting them to thrive in a culture that is more customer focused.
When there is a problem, mechanics do not have to differentiate between different kinds of aircraft. Rather, they only have to reference one. Also, the crew is very friendly, granting them high ratings in customer satisfaction.
No Charge for in Flight TV or Baggage
Many airlines charge for any checked bag. JetBlue allows each passenger to check a bag and carry one on. Some, such as American Eagle, charge varying amounts depending on the amount of bags checked, making traveling even more expensive.
In addition to this savings, those who fly on JetBlue can listen the the radio or watch 30+ channels of television for free if customers have their only headphones, and for $2.00 for those who don't.
Personal Experience Flying From Houston to New York
I am writing this after a flight from Hobby Airport in Houston to JFK with my three children (9, 5, 1). After the four of us went through security (metal detectors only) I had lost our boarding passes. The crew member at the counter printed new ones without a problem.
While serving us beverages, the attendant offered to wash out my baby's bottle and fill it with hot water, which made the flight easier as it helped my youngest fall asleep when she had her formula. And while some airlines are trying to cut costs in low cost areas, passengers on this flight were being offered extra snacks despite the fact that they also had boxed meals for sale.
When it comes to service, JetBlue Airlines has the right idea. Not only did I have a superior traveling experience with my children during a 3+ hour flight that was sold out, but the savings was over $500 compared to many competitors, and I didn't have to transfer in between.
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